Request a New Service Connection
Need to establish a new connection? Complete our online form to request a layout for a new electrical service. Renfrew Hydro recommends working with a certified electrical contractor.
What to Expect After You Submit a Request
A Renfrew Hydro representative will contact you within 5 to 10 business days after your form is submitted to discuss your request and schedule a site visit to ensure the scope of the work is clearly understood by all parties.
Once the site visit is complete, our technician will contact you to discuss the next steps.
Important: Applicants are cautioned not to incur any major expenses until all necessary approvals have been granted.
To have your new service energized, Renfrew Hydro must receive:
- A Connection Authorization from the Electrical Safety Authority (ESA)
- A completed Application for Service
Once you have completed any work that you are responsible for and obtained the ESA Connection Authorization, you may contact us to schedule your connection.