Convenient Billing and Payment Options
We’re here to make payments easier—pick what works best for you.
Renfrew Hydro offers a variety of convenient payment options to help you make simple, on-time payments. Choose the method that works best for you and remember to allow enough time for your payment to reach us by the due date — processing times may vary based on the payment method selected.


Pay by Credit Card
Credit card payments can be made through Paymentus Corporation, a secure third-party service provider service. Paymentus is available over the phone at 1-877-506-2987 or online. Please be advised Paymentus charges a convenience fee for this service—Renfrew Hydro does not receive any portion of this fee.
Online Banking / Telephone Banking
Renfrew Hydro is linked to all major banks and financial institutions so you can process payments through online banking or telephone banking – whenever it works best for you.
To get started, follow these simple steps:
- Login to your financial institution’s website or app
- Add “Renfrew Hydro Inc.” as a payee
- Enter your 10-digit account number located on your bill to ensure your payment is posted to your account promptly
Please allow three (3) business days for the payment to reach us.
Choose your financial institution:
In-Person Banking
You can also pay your bill in person at a bank or through an automatic teller machine (ATM). You will need the remittance voucher or a copy of your bill to make a payment.
Mail your Payment
Prefer to mail your payment? Just add a stamp and pop your remittance voucher along with a cheque or money order made payable to Renfrew Hydro Inc. in the mail.
Renfrew Hydro Inc.
B-499 O’Brien Rd
Renfrew ON K7V 3Z3
Please be sure you allow enough time for your payment to be received and posted to your account on or before the due date.