Call
613-432-4884
Email
[email protected]
Address
B-499 O'Brien Rd, Renfrew, ON K7V 3Z3

Equal Monthly Payment Plan

Tired of unpredictable electricity bills? With Renfrew Hydro’s Equal Monthly Payment Plan (EMPP), you can enjoy consistent monthly payments based on your annual energy usage. It’s a smart, stress-free way to manage your household budget.

Why Choose an Equal Monthly Payment Plan (EMPP)?

Predictable Payments

Your monthly payment amount is calculated using your previous twelve (12) months usage history.

Flexible Payment Dates

 You can choose the payment date that fits your schedule — either the 5th or the 25th of each month.

Automatic Withdrawals

 Payments can be automatically withdrawn from your bank account for added convenience.

We Keep Your Plan Accurate

We conduct a semi-annual review and a yearly account reconciliation to make sure your equal monthly payment accurately reflects your actual usage/charges. If there is a significant difference, Renfrew Hydro will notify you if a change to your monthly payment amount is required.

*Please note: The Equal Monthly Payment Plan is not available to customers signed with an electricity retailer.

    Step 1

    Step 2

    Step 3

    Personal Information

    Equalized Monthly Payment Plan Details

    Banking Information

    Your Pre-Authorized Payment Plan will start on your next billing cycle.

    Sample Void Cheque

    Accepted formats: PDF, JPG, JPEG, PNG — Max file size: 4MB

    Review & Confirm

    Please review and confirm that the information you provided is correct.

    Pre-Authorized Payment Plan Terms and Conditions

    I (we), as the account holder(s), authorize Renfrew Hydro Inc. ("Renfrew Hydro") and my (our) financial institution to debit, in accordance with the Rules of the Canadian Payments Association, my (our) account at the branch specified in the Pre-Authorize Payment Plan Form which I (we) have completed, for the purpose of automatically paying my (our) monthly Renfrew Hydro statement of account, under the terms and conditions agreed to by me (us) with Renfrew Hydro until such time as written notice to the contrary is given by me (us) to Renfrew Hydro in accordance with the timing requirements listed below.

    A debit may be drawn from my (our) account on the payment due date indicated on my (our) monthly statement of account. I (we) expressly waive any requirement of pre-notification of the amount and date of such debits. The amount and date of withdrawal of the debit may vary and the details will be identified on my (our) Renfrew Hydro bill every month.

    I (we) will notify Renfrew Hydro in writing of any changes in my (our) banking and account information or my (our) intent to terminate this authorization at least thirty (30) days prior to the next date of the Pre-Authorized Payment Plan debit.

    I (we) warrant and guarantee that: (1) the banking and account information provided is complete and accurate, and (2) all persons whose signatures are required to authorize withdrawals from the account specified have authorized the debits to be drawn from the specified account pursuant to this authorization. I (we) understand and accept the terms contained in this authorization, and further understand and agree that delivery of this authorization to Renfrew Hydro constitutes delivery by me (us) to the above-noted institution.

    I (we) acknowledge and agree that except as otherwise explicitly provided in the present Terms and Conditions, nothing herein expands, limits or modifies the rights and obligations between myself (us) and Renfrew Hydro.

    I (we) have certain recourse rights if any debit does not comply with this agreement. For example, I (we) have the right to receive reimbursement for any Pre-Authorized Payment Plan debit that is not authorized or is not consistent with this Pre-Authorized Payment Plan Form. To obtain a form for a Reimbursement Claim, or for more information on my (our) recourse rights, I (we) may contact my (our) financial institution or visit www.cdnpay.ca.

    Renfrew Hydro reserves the rights to remove the account from the Pre-Authorized Payment Plan program when an account has two or more payments returned with nonsufficient funds in a 12 month period. In order for the account to be reinstated on the Pre-Authorized Payment Plan program, the account must not have incurred any additional nonsufficient fund charges for a 12 month period.

    Renfrew Hydro reserves the right to withdraw this Pre-Authorized Payment Plan service (the “Service”) at any time upon reasonable notice. Renfrew Hydro may terminate my (our) use of the Service if I (we) have used the Services in any way that is contrary to law or in any way that disrupts the Service.

    I (WE) CONFIRM AND ACKNOWLEDGE THAT USE OF THE SERVICE AND THIS WEB SITE CONSTITUTES KNOWLEDGE AND ACCEPTANCE OF ALL TERMS AND CONDITIONS.

    Equal Monthly Payment Plan Terms and Conditions

    I/We acknowledge that the equal monthly payment plan amount can be increased or decreased at a future date based on Renfrew Hydro’s semi-annual and annual review process. Renfrew Hydro will provide fifteen (15) days advance notice of all changes.

    Equal Monthly Payment Plan Terms and Conditions

    I/We acknowledge that the equal monthly payment plan amount will be set by Renfrew Hydro and can be increased or decreased at a future date based on Renfrew Hydro’s semi-annual and annual review process. Renfrew Hydro will provide fifteen (15) days advance notice of all changes.

    I/We acknowledge that should you miss two (2) or more payments in a 12 month period, Renfrew Hydro has the right to cancel the Equal Monthly Payment Plan. In order for the account to be reinstated on the Equal Monthly Payment Plan, I/we acknowledge that twelve (12) months of good payment history must be demonstrated.